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Metro's New Online & Mobile Banking Launches Next Week

May 3, 2019, 15:31 PM

Metro's new Online & Mobile banking platform launches next week. Because we're converting to an entirely new system, all members will need to sign-in with a new Username and Password.

The new system is "member-based" instead of "account-based," so each account owner will have their own unique Username and Password. Below are instructions on how to log in for the first time.

First-Time Login Instructions

Temporary User Name

  • FIrst Initial of your first name
  • First four letters of your last name
  • Last four numbers of your Social Securtiy Number

Temporary Password

  • Last six numbers of your Social Security Number

Example

John Smith, Social Security Number 123-45-6789

  • Username: jsmit6789
  • Temporary Password: 456789

Once you’ve entered your Temporary Username and Temporary Password, you will be prompted to change your password. If you would like to change your Username, you can do so under “Security” in the “Settings” menu.

We know change is hard, and we apologize for the inconvenience. In the end, the new capabilities will make banking at Metro more convenient. Please do not hesitate to contact us – we are here to help you. Thank you for your business.
 

Metro Credit Union- Your Local Advantage ®