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If you are currently a Metro member, please select “Current Member Application” and log into our online banking platform.

If you are a non-member, please select “New Member Application” to apply.

Contact Us

Metro's Contact Center staff are available Monday-Friday from 7:30 a.m. to 6:00 p.m., and Saturday from 8:00 a.m. to 1:00 p.m., and can be reached in a variety of ways for your convenience.

Contact Us by Phone

Metro Credit Union Main Phone

  • 402-551-3052
  • Toll Free: 800-301-8549

ARTIE Telephone Teller

  • 402-552-7100

Metro Credit Union Mortgage

  • 402-554-4663
  • Toll Free: 866-900-1333

Card Activation/PIN Selection

  • 877-315-3483

Lost or Stolen Credit/Debit Card

If you have a lost or stolen credit/debit card, you may freeze or unfreeze your cards, block and/or replace cards through online banking. For assistance outside of regular business hours, please contact Card Services at 800-880-5076.

Secure Message

Messages involving sensitive information can be sent via  Message Center in online banking or our mobile app. If you don't have online banking, register here, then download Metro’s mobile app to access your account on the go.

Download on the app store  get it on google play

Live Chat

Click the “chat with us" bubble at the bottom right corner of any page on our website to get help and information from our Contact Center staff during their scheduled hours. In addition, you can chat with our virtual assistant, MAVA, 24/7/365.

ITM Virtual Chat

ITMs are available 24/7/365, and during regular business hours, virtual tellers are available to assist via video chat.

Learn more about Metro's ITMs!

Contact Us By Mail

Metro Credit Union 

P.O. Box 390696

Omaha, NE 68139

 

  • I've been with Metro for 23 years, starting when I worked for Nebraska Med. They've always worked with me through everything. I'm set for life with my credit union.
    Robert M.
  • I've been a member for over 20 years, starting when I worked at Clarkson Hospital. We've always found Metro's rates to be among the best in the area. When my kids were young, they loved the member appreciation events. Now my son and daughter-in-law are members too.
    Rachel W.
  • I first joined Metro in 1978 and was approved to buy my first home. In 1990, when the chance came to buy my neighbor's house, I was able to sell mine and get a new loan through Metro. As a single mom working at a grocery store, I never dreamed I'd qualify for a home loan. I'm still a member today, and I'm so grateful they trusted me. Member for 48 years.
    Regina H.
  • I joined Metro in 1986 while working as a chaplain at Midlands Hospital in Papillon. At the time, our paychecks were deposited directly at Metro, which meant no more picking up checks late or driving them to another bank. It was a game changer. In the years since, I've gotten car loans, set up online banking, and gotten help with Visa cards, all without hassle or extra costs. I've moved all over the country in the past 40 years, but I've always stayed with Metro.
    NJ D.
  • I've had a great experience that's allowed me to establish credit with my first auto loan. Thank you Metro for giving me this opportunity.
    Jessica A.
  • I joined in 1990 & always receive great service. Technology has evolved for increased convenience & loan rates are great!
    Ann T.
  • I have been with Metro Credit Union since 1996. I wouldn't change to any other bank. Very friendly people and their service is outstanding.
    Tammy F.
  • They make banking easy. The mobile app allows quick access to activity going on in my account, and their tellers are great with ensuring the security of my account.
    Katherine V.
  • I have had multiple loans with Metro Credit Union, and they have stood beside me throughout the six years that I have been banking with them
    Duane T.
  • I have been a member of Metro Credit Union for 40 years. I have gotten car loans and other loans. Some of my children are banking there as well. Friendly and knowledgeable personnel at all locations. Love my credit union!
    Louise G.