DO NOT USE YOUR OLD ONLINE BANKING USERNAME or PASSWORD!
Follow the steps below for the type of user that applies to you to log in for the first time.
Contact Metro Credit Union if you do not have the below listed information.
Your Temporary Username is the first letter of first name + first 4 letters of your last name + the last 4 of your Social Security Number:
- Example: John Smith SSN:123-45-6789 = Username: JSmit6789
- Example: John O’Donnell SSN:123-45-6789 = Username: JO’Do6789 *(For any punctuation)
- Example: Ann Xi SSN:123-45-6789 = Username: AXi6789
Your Temporary Password is the last 6 digits of your Social Security Number.
- Example Social Security Number: 123-45-6789
- Example Password: 456789
Once you’ve entered your Temporary Username and Temporary Password, you will be prompted to change your password. If you would like to change your Username, you can do so under “Security” in the “Settings” menu. You may also use a former username and password if it matches the requirements.
View our video on how to log in for the first time: https://vimeo.com/319080837